Radiant: Resource Management System (RMS)

Radiant’s RMS is web based Staffing software which helps staffing companies to streamline and efficiently manage recruitment Process with a view to ensure strict compliance with a client mandated audit process.

The product offers a complete, versatile and affordable way to increase revenues and improve profitability by maintaining and tracking actual workflow in your organization. Solution includes all the productivity necessities: an applicant tracking system, a resume database, job order tracking, and countless other human capital management functions.

Radiant's RMS

Salient Features along with modules

Resume Management

This module maintains candidate details along with the uploaded resume. An advanced search allows the user to search candidate resumes based on skills/name, experience, category, location, area/ Zip codes and vertical etc. Full-text search results in near perfect results. Search result provides candidate’s resume (word and html with search words highlighted), history, view previous prescreen results and allows new screening, detail of references and allows new notes on the candidate. Candidates on assignment are highlighted.

1. Creates and circulates hot list of candidates who are currently available for placements. Submission report can be maintained.
2. Validates each addition with the existing record to avid duplication.
3. Allows circulating any specific job to multiple candidates simultaneously.

Job Management

This module maintains requirement details from various clients and submission made against each job. Add job screen Recruiter’s can schedule an interview, inform new placement.

1. New jobs can be added and viewed based on selection of clients or groups.
2. Jobs can be released to multiple recruiters
3. Allows duplication of any Job in the database.
4. Search database for jobs with specific skills, client or group.
5. Jobs can be circulated to one or multiple vendors using existing circulation list/s.
6. Skills can be added separately
7. Jobs are simultaneously published on company website.
8. Individual job report provides snapshot of current status including submissions, follow-up notes, interviews placements etc.
9. Candidate authorization allowing submitting his/her resume for the position.

Partners

This module maintains details of clients, vendors and MSP. Users can add and update client, vendor and MSP details clients along with their billing and account payable information.

1. Allows uploading, storing relevant documentation for web access.
2. Maintain contacts and record any notes.

General

This module allows the user perform various tasks like

1. Maintain multiple circulation lists.
2. Address book for Employees, Partners and References.
3. Document library – maintain Radiant, Client and other documents, which are included in the offer letter generated and emailed to a candidate.
4. Pre-screen – recruiters can prescreen candidates.

Employee

This module maintains details of staff and consultants generate offer letters for candidates, send emails to the candidate for viewing, online acceptance and print, stores unlimited documents of employees and candidates and maintain their salary details. Users can upload unlimited documents of employees and candidates.

1. You can add, view, search and modify employee details.
2. Generate offer letter
3. Keep track of potential employees

Reports

Detail report of day to day operation available for example:

1. Resume submission reports
2. Job submission reports: Operational and Activity report
3. Status report: Daily report on Jobs received and resumes submitted
4. Candidates on billing, Placements received and Contracts ended
5. Project report: In any selected period – List of New projects received or projects ending
6. Performance report of operational staff (recruiters, a/c manager, Business development managers, marketing executives.
7. Management reports: Current status report, placement report and GRP (gross revenue profit report) –Calculates Gross Revenue and profit on monthly basis. Placement incentive report.

Time management

This module records and maintains daily timesheet for employees. Keeps track of time spent by each employee/consultant and therefore calculate their per hour cost. The timesheet is broken down into

• Regular time
• Over time
• Double time
• Holidays
• Vacations
• Sick leave
• Personal leave

Employees can enter their timesheet through a different interface and submit it for approval. Once it is approved, it is recorded into the system.

Benefits:-

1. Follow business process which makes it highly efficient in tracking day to day operations
2. Helps your team in increasing their productivity and efficiency thus helps in increasing revenue.
3. Decreases response and decision making time.
4. Provides comprehensive management report
5. Our hosted and managed solutions helps in reducing IT expenditure
6. System provides role based user privileges.
7. Users can see records relevant to their role and assignment.
8. Allows user profiling, allowing user to see additional records.
9. Allows clients to be grouped in Divisions and vertical for efficient management and meaningful reporting.
10. Maintains multiple circulation lists
11. Calculates incentives for staff.
12. Generates revenue and gross profit report on monthly basis

Radiant Systems Inc. – Transportation Management Solution

Supply chains are becoming more fragmented and expanding across the globe. Without an efficient transportation management solution to centralize the supply chain and align its transportation network, a company’s resources could be drained and its business momentum slowed. Business processes can’t be scaled up to meet new initiatives due to limited visibility into the supply chain and in-transit shipments.

Radiant’s Transportation Management Solution provides robust transportation planning, optimization and execution capabilities. We help Third Party Logistics (3PL) services providers, distributors, and fulfillment companies to gain end-to-end visibility of shipments.

Features

• Scheduling
• Despatch Management
• Contract Information Management
• Payment / Invoicing Processing
• Reporting

Benefits

Companies using the solution can expect to gain advantage from the following:

• A central, and dynamic view, of all vehicle activities during any given period.
• Operating cost reduction offered through process visibility
• Increased profits by managing productivity related issues, e.g. excessive offloading times by destination, driver activities, payloads etc.
• A packaged solution based on best practice, functionality, relevance to the industry and ease of operating.
• Increased customer satisfaction resulting from transporter’s ability to provide accurate, relevant and timely information.
• Affordability.

Why Radiant?

• Expertise in delivering complex Custom Solutions
• Proactive, continuous sourcing as a part of our benchmarking recruitment practice
• Specialized web based recruiting software which provides real time performance status to ensure quick response and quality of resources.
• 24*7 Global Support through Strategically located offices in USA, Europe, India and Japan.
• Domain expertise across Technologies and verticals.
• The Delivery team consisting of Account Managers and senior recruiters trained from both a technical and functional perspective to achieve excellence in Delivery.
• Competitive rates  Quick response time

Radiant: FERC Compliance

FERC Compliance – A daunting challenge

The federal regulatory process is complex and resource constraints and legally binding deadlines can complicate an agency’s regulatory task. All FERC regulated companies are constantly being given newly mandated FERC Compliance Monitoring requirements. Some of the reporting requirements are relatively simple. New compliance requirements can be more complicated. Additionally ever since the California power crisis and the ensuing oversight that occurred, companies need to have their compliance monitoring certified or outsourced. Management of all companies and board members, need the assurance that all facets of their business operations are in compliance with FERC regulations. IT systems that are shared between affiliated companies need to be security tested and certified by outside vendors that can state that the marketing affiliate of a regulated utility cannot obtain access to regulated data. Emails, Instant Messages and voice recordings need to have a system that automatically analyses them to search for wording that may be indicative of non-compliance. A constantly updated database would be used as market terminology evolves. There is a need to search through transactional data versus reported data to ensure that reporting is in compliance. The ability to see anomalies in trades versus market conditions should exist so that a company’s market based rate authority is not jeopardized. Transmission providers will need to ensure that their systems, tariffs, etc are all in compliance with Order 890. Radiant helps clients accomplish their regulatory responsibilities by providing cost effective regulatory support Consulting services and software tools. We provide FERC Compliance consulting services for Independent Functioning, Nondiscriminatory Information Access & Open Access Transmission Tariff Implementation. Our Energy experts have an exceptional grasp of the regulatory process and can support all phases of the rulemaking process. Radiant provides Compliance monitoring services from a simple audit and certification business process, to a full system solution FERC 890 compliance as well as the audit / certification of internal processes.

Radiant’s FERC Compliance support services are provided by an integrated staff of

• Energy Domain Experts
• Business Analysts
• Software Engineers

Radiant’s Approach

We understand the compliance / rulemaking process, including the latest FERC requirements and applicable executive orders and statutes. We take time to listen to our clients and learn the nuances of each project. Radiant is alert to the challenges faced by rule makers, multiple layers of  internal agency review, delays in achieving consensus, high volumes & complexity of comments, delays in external review & co-ordination and other un-anticipated events. Our managers maintain close and frequent contact with the client to ensure that we remain substantively on target and on schedule. Our capabilities and experience in providing rulemaking support range across the following activities:

• Selecting a regulatory approach – We help clients identify and describe problems, characterize affected stakeholders, develop options and conduct tradeoff analyses.
• Performing regulatory analyses – We estimate costs, benefits and cost effectiveness of regulations, prepare small business analyses, paperwork burdens and prepare support documentation (e.g., Regulatory Flexibility Analyses (RFAs), Regulatory Impact Analyses (RIAs) and Information Collection Requests (ICRs)).
• Managing stakeholder involvement – We facilitate stakeholder participation, summarize and help develop responses to public comments.
• Implementing regulatory decisions – We help develop implementation strategies, provide outreach and training support and evaluate the progress of implementation.

Why Radiant?

• Radiant offers the advantage of its industry expertise and established infrastructure of people, processes and systems that make it a leader in Real-Time Energy Services provided by its NERC and WECC Certified Operators.
• Radiant has experience in delivering Software Solutions ranging from Electronic Tagging to large Energy Scheduling System and OASIS to Load Forecasting
• Expertise in delivering complex Custom Solutions

Radiant: Your Strategic Outsourcing Partner

Global Business Environment

Increasing pressure to cut corporate cost and stay ahead of competition is been the necessity of global businesses for today, tomorrow and ever.

More companies than ever before will use remote programming and business processing resources to support their corporate goals in the coming years. Outsourcing in today’s world is seen as a strategic management option rather than a just a way to cut costs. It helps achieve the companies their business objectives through operational excellence and an edge in the marketplace.

According to IDC, worldwide IT outsourcing and processing services spending was approx $ 116.0 billion in 1999 and is expected to reach S 177.2 billion by 2004, representing an 8.8% CAGR. US outsourcing services are expected to grow at the same CAGR through 2004 to $ 61.6 billion. Dun and Bradstreet estimates that outsourcing will be a $ 1 Trillion market.

Why Outsourcing?

Resources of the companies need to be focused on core business functions so the non-core functions need to be outsourced. Outsourcing gives you the right combination of people, processes and technology to operate effectively in the Global market place without burdening your time and budget.

Companies outsource in order to achieve the following benefits:

• Financial Savings
• Technical Abilities
• Market Agility

The key drivers that is influencing development of global or offshore outsourcing, includes -

• The need for companies to reduce costs and remain competitive.
• The need for companies to improve the quality of their software maintenance and development efforts.
• An increased acceptance and understanding of the value of offshore outsourcing — cost, quality and time-to-market benefits.
• An increased awareness on the part of all Global 1000 firms that some portion of their IT function can be supported in lower cost geographies and that this is the wave of the future.
• Many offshore firms have mitigated the risks associated with offshore outsourcing relationships.
• Offshore IT-enabled services firms are beginning to mature and have legitimate customer references to support their value and safe

The India Factor

• India’s quality and cost benefit edge is one of the major draws for the increase of offshore outsourcing by MNCs to India.
• India has the second largest English speaking scientific manpower pool in the world, second only to the US.
• 82% of US companies  ranked  India  as their first choice for IT/Business Process outsourcing
• IBM, Microsoft, Novell, Oracle, AT&T, Fujitsu, Motorola, Digital, HP, Philips, GE, IBM,  Reebok,  Fujitsu,  British Aerospace,  General  Motors… the list is endless.
• Indian graduates cost 50%+ lower than in the US.
• Initial set-up costs are half those in the US.

Today, the India-based Business Process Delivery and Offshore Software Development & Maintenance approach has been used very successfully by several companies like General Electric Company, American Express, EDS, Accenture, Convergvs, Bell Northern Research Limited, Texas Instruments, Digital Equipment Corporation and Citicorp to name a few.

Radiant: Your Strategic Offshore Partner

Radiant’s has a successful delivery model for providing customers an extension arm for their software engineering, maintenance and support facilities, and at the same time extending the flexibility of ramping up and down with skilled and responsive people.

Service Delivery Models

Radiant engages with customers in a variety of ways, depending on the nature of engagement and specific customer needs. To provide 24/7 support services we use the following models:

• Fixed Price Model: This is the preferred approach when scope of the engagement is well defined and customer’s IT department is well skilled

• Time and Material Model: This is the preferred approach when the customer relies on Radiant for specific knowledge and emerging scope

• Dedicated Resource Pool model – Radiant’s shared service capability enables our clients to utilize all or some of the experienced resources allocated, offering flexible access to both commodity and niche skills in either a co-located or remote fashion.This model provides clients cost saving opportunities by offering a choice of a blend of fixed and variable pricing for their specific needs, only paying for what is required in practice and not staffing internally for potential future needs.

  Features:

  • A dedicated team of skilled offshore personnel in place to provide required support services
  • Our client’s Team size can be held to a minimum with resultant lower costs.
  • Resources are shared across multiple clients, thereby providing the client the cost benefits of a shared pool of resources
  • Each client can contract for a blend of fixed and variable components based upon anticipated usage and adjusted in the light of experience over time.
  • Availability of a larger pool of skilled resources than that affordable as an internal support team gives the client added security
  • Incident/issue based billing rates are kept to a bare minimum
  • Required resources can be scaled up or down in line with changing circumstances, offering the client significantly enhanced operational flexibility.

Each engagement can be executed using a combination or one of the following ways:

• On-site: Used when rapid turnaround times are expected with plenty of face-to-face team interaction. Higher budgets are available

• Offshore: Used when engagements are of typically larger size, scope is well defined and cost is an important consideration

• Near-shore: Used when the work can be done on shore but offsite option is chosen when clients want to run a help desk or support center within the same locale but outside their premises

• Right-shore: A combination of the above models, usually adopted when a client wishes to start with one model and transition the other extreme over a period of time

Benefits

• Reduce overheads, free up resources
• Avoid capital expenditure
• Improve efficiency
• Offload non-core functions
• Get access to specialized skills
• Save on manpower and training costs
• Reduce operating costs
• Improve speed and service
• Focus  on  strategic  thinking,  process  reengineering  and   managing trading partner relationships
• Provide the best quality services, products and people
• Focus scarce resources on time-critical projects such as application reengineering
• Obtain  needed  project management and implementation consulting expertise,    along    with    access    to    best    practices    and    proven methodologies
• Reduce the risk of technological obsolescence and increase efficiency by consolidating and centralizing functions
• Keep pace and minimize the impact of rapid changes in applications and standards
• Extend the reach to more trading partners quickly and efficiently

Radiant: The Road to SOA

Over the last four years, technology companies and analysts have been excited about the possibilities offered by service oriented architecture and web services.

Following the publication of Nicholas Carr’s book Does IT matter?, CIOs are starting to focus on business-IT alignment rather than simply using IT as a tool for enhancing productivity, automating processes and reducing costs. CIOs are beginning to accept the concept of an enterprise architecture – an abstraction of the IT infrastructure dealing with basic IT components and their interactions at a high level.

In 2006, 20% of Global 2000 organisations integrated holistic enterprise architecture, enterprise programme management, enterprise strategy/planning and IT portfolio management into a common set of IT management processes under the auspices of the CIO’s office.

This year, 50% of Global 2000 enterprises are expected to move beyond a pure technology-architecture focus to include enterprise business architecture, enterprise information architecture and enterprise solution architecture.

WHAT IS SOA?

Service-oriented architecture (SOA) is a software architecture where functionality is grouped around business processes and packaged as interoperable services.

SOA also describes IT infrastructure which allows different applications to exchange data with one another as they participate in business processes. The aim is a “loose coupling of services” with operating systems, programming languages and other technologies which underlie applications.

SOA separates functions into distinct units, or services, which are made accessible over a network in order that they can be combined and reused in the production of business applications. These services communicate with each other by passing data from one service to another, or by coordinating an activity between two or more services. SOA concepts are often seen as built upon and evolving from older concepts of distributed computing and modular programming.

Benefits of SOA can be primarily of the following:

• Business Agility
• Technology Ease
• New business Opportunities

POWER TO THE CIO

The enterprise architecture approach gives CIOs more control in an environment with multiple application owners. It allows them to foster reusability, accelerate the development of newer applications and easily integrate new applications using a set of guidelines that are common across the enterprise.

Enterprise architecture can be achieved through Service Oriented Architecture (SOA). Built on the concept of 1990s software components, it has introduced the concept of loosely coupled, self-contained software components that operate independently of each other, offering specific business logic. These components are now called business services, or simply services, and they interact through universally published interfaces.

CIOs with an SOA brief face numerous challenges. The IT and business teams need to collaborate to design services, and each service has to have a business owner. They also have to meet the costs of re-architecting the enterprise through serious methodologies and select technologies for the underlying infrastructure. In addition, new software tools are required to manage and orchestrate the business services.

Whenever new technology appears CIOs have to decide whether to implement it whole-scale and immediately or through gradual steps. According to a Gartner report published in August 2006, the probability of projects involving more than 50 services failing is as high as 0.8 due to lack of governance framework.

GRADUAL STEPS

Even though the standards and tools are maturing rapidly, an enterprise must initiate its adoption of SOA through a pilot project, creating purely internal services first. After building a repository of services with a proper guiding framework, the next phase is to create services for back office functions. Finally, services for external customers should only be implemented after robust security policies have been created.

There are pitfalls at each stage, and developing metrics for successful implementation is an imperative. ‘Hasten slowly’ is the best advice for any CIO who wants to get on to the SOA bandwagon.

RADIANT’S SOA SERVICES

Radiant’s SOA Services:

• SOA Consulting / SOA Training
• Consulting / Implementations:
  • Enterprise Service Bus (ESB)
  • SOA Governance
  • SOA Testing
• Complex Event Processing (CEP) Consulting / Implementations
• XML / SOAP / REST Web Services based Composite Application Development
• Mobile Application Development